AI Agents that run your hotel — not just assist.
HotelX deploys autonomous AI agents that handle multilingual guest messaging, dynamic pricing, housekeeping coordination and OTA channel updates 24/7 — solving hotel staff shortage, lifting RevPAR, and replacing the busywork that drains your front desk.
Trusted by leading hotels
Sound Familiar?
Hotel staff shortage is real. Most properties still rely on overworked front desks to handle multilingual guest messages, manual pricing updates and housekeeping coordination — work AI agents can solve in seconds. Your competitors are starting to figure it out.
- 60%of guest questions are repetitive
- Front desk drowning in repetitive guest questions and check-in queues
- 15-25%RevPAR left uncaptured
- Leaving money on the table because room rates aren't adjusted fast enough
- 0real-time visibility on tasks
- Housekeeping & maintenance coordination still runs on radios and clipboards
- 1 in 4guests never get a reply
- Bad reviews piling up because requests fall through the cracks
Three AI Agents. One Hotel OS.
Not dashboards. Not yet-another hotel chatbot. Real autonomous AI agents that take action on your PMS, channel manager and OTAs on your behalf.
Guest Experience Agent
An AI concierge that talks to guests across every channel — and actually does things, not just answers FAQs.
- —24/7 multilingual messaging (LINE, WhatsApp, Web)
- —Auto check-in, room requests, late checkout
- —Pre-arrival upsell & in-stay recommendations
- —Post-stay review & retention follow-up
Revenue & Pricing Agent
An autonomous revenue manager that watches the market every minute and adjusts your rates before competitors do.
- —Real-time competitor & event-based pricing
- —Auto-publishes rates to Booking, Agoda, Rakuten
- —Promotion & length-of-stay strategy
- —RevPAR forecasting and what-if scenarios
Operations Agent
Coordinates housekeeping, maintenance and front desk tasks automatically — no more radios and sticky notes.
- —Auto task assignment & routing
- —Smart housekeeping prioritization
- —Maintenance ticket detection from messages
- —Real-time staff workload dashboard
AI Agents That Actually Run Your Hotel
Not another dashboard or chatbot. Real autonomous agents that decide, act and learn — replacing the busywork that drains your team.
Autonomous Concierge
Handles guest messaging across every channel 24/7 in 10+ languages — books services, answers anything, escalates only when truly needed.
Real-Time Pricing Brain
Watches occupancy, competitors, and local events every minute and adjusts your rates before you'd even open a spreadsheet.
Predictive Operations
Forecasts cleaning load, maintenance needs and check-in surges — so staff are positioned before problems happen.
Continuous Upsell
Personalized room upgrades, F&B cross-sell and late checkout offers triggered at the perfect moment in the guest journey.
Multi-Channel Native
LINE, WhatsApp, email, web chat, in-room tablet — the same agent, the same memory, everywhere your guest is.
PMS & OTA Integrated
Connects to Opera, Hotelogix, Booking, Agoda, Rakuten Travel — no rip-and-replace required.
Where HotelX Pays for Itself
One platform, every hospitality format. From boutique ryokans to international chains.
Pricing
Plans that scale from boutique hotels to global chains
Quoted by property size & number of sites
The full HotelX platform in a dedicated data environment, with PMS/OTA integration and a deployment team working alongside your hotel.
- —Unlimited rooms & properties
- —All 3 AI agents: Guest · Revenue · Operations
- —Dedicated vector DB & RAG per hotel — never shared
- —PMS & OTA integration (Opera, Hotelogix, Booking, Agoda, Rakuten…)
- —10+ languages across LINE, WhatsApp, Web, Email
- —End-to-end encryption, role-based access, SOC 2 ready
- —Onboarding & brand voice training tailored to your hotel
- —24/7 priority support with enterprise SLA
How to get started
- 0130-minute discovery callWe learn your property size, current PMS and operational goals.
- 02Demo on your real dataSee projected RevPAR uplift, labor savings and multilingual scenarios on your hotel's data.
- 03Go live in under 24 hoursOur team connects your PMS/OTA, trains staff and hands over your dedicated tenant.
Frequently Asked Questions
Everything you need to know about HotelX