Privacy Policy

1. Introduction

MoveX, operated by BAP Group (bap.jp), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and password when you create an account.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
• Operational Data: Vehicle locations, route data, dispatch records, and other logistics-related information you input into the platform.
• Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process your account registration and manage your subscription
• To optimize routes and provide AI-powered logistics recommendations
• To communicate with you about updates, support, and marketing (with your consent)
• To ensure the security and integrity of our platform
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access control, and regular security audits. Your data is isolated per tenant and never shared with other customers.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our platform (e.g., cloud hosting, analytics), subject to strict confidentiality agreements.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also opt out of marketing communications at any time.

8. Contact

For privacy-related inquiries, please contact us at privacy@movex.ai or visit bap.jp.